RITZ privacy policy

Your privacy and trust are important to us and this privacy policy provides important information about how Ritz Instrument Transformers GmbH (Ritz) handles personal data and about the nature, scope and purpose of the personal data collected by this website.

As changes in legislation or our internal processes may necessitate amendments to this privacy policy, we ask you to check this policy regularly for updates.

1. Information on the processing of personal data

(1) In the following, we provide information about the collection of personal data when you use our website.We would like to take this opportunity to point out that you are under no legal or contractual obligation to provide us with your personal data.However, certain services may only be available to a limited extent or not at all if you do not provide the data required for them.If this is the case, we will inform you of this below.

(2) Personal data is all data that can be related to you personally, e.g. name, address, email addresses, user behaviour.

(3) The controller pursuant to Art. 4 (7) EU General Data Protection Regulation (GDPR) is:

RITZ Instrument Transformers GmbH
Wandsbeker Zollstrasse 92-98
22041 Hamburg
Germany

(4) You can contact our data protection officer, Mr Peter Christian Felst, at datenschutz@ritz-international.com or at our postal address for the attention of “The Data Protection Officer”.

(5) If we use contracted service providers for individual functions of our services or would like to use your data for advertising purposes, we will inform you in detail below about the respective processes.We also specify the defined criteria for the storage period.

(6) Personal data is only collected on this website to the extent technically necessary to fulfil the contract with you or, with your consent, for the purpose of optimising the presentation of our website.This data is used exclusively for the services you have requested (accessing information material and catalogues, contract documents, etc.).

2. Your rights

(1) You have the following rights vis-à-vis us with regard to your personal data:

  • Right to information about the processed personal data in accordance with Art. 15 GDPR.
  • Right to immediate correction of incorrect personal data in accordance with Art. 16 GDPR.
  • Right to immediate erasure of personal data in accordance with Art. 17 GDPR.
  • Right to restriction of processing in accordance with Art. 18 GDPR.
  • Right to data portability in accordance with Art. 20 GDPR.
  • Right to object to the processing in accordance with Art. 21 GDPR if the processing is based on a task carried out in the public interest or in the exercise of official authority pursuant to Art. 6 (1)(e) GDPR or on a legitimate interest of the controller pursuant to Art. 6 (1)(f) GDPR.
  • Right to revoke consent given at any time in accordance with Art. 7 (3) GDPR.

(2) You also have the right to complain to the competent data protection supervisory authority about our processing of your personal data:

The Hamburg Commissioner for Data Protection and Freedom of Information

Ludwig-Erhard-Strasse 22
20459 Hamburg
Germany

3. Collection of personal data when you visit our website

(1) If you use the website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server.If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security (the legal basis is Art. 6 (1)(1)(f) GDPR):

  • Host name of the accessing computer
  • IP address of the accessing computer
  • Date and time of the enquiry
  • Time zone difference to Greenwich Mean Time (GMT)
  • Browser type/version
  • Referrer URL (the previously visited page)
  • Content of the request (specific page)
  • Amount of data transferred in each case
  • Access status/HTTP status code

This data is not merged with other data sources and is deleted after statistical analysis.

4. Collection of personal data if you contact us

You have the option of contacting us for various reasons (e.g. requesting information).Contact can be made by telephone, email or Microsoft Teams (MS Teams).

If you contact us, we process your contact details (in particular name, telephone number, email address) and any additional data you provide in relation to making contact.

The purpose of the processing is to be able to respond to your enquiry.The legal basis is Art. 6 (1)(1)(b) or (f) GDPR.

If you contact us via MS Teams, your video recording will also be processed in the event of a video call.In this case, data will be forwarded to the Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.You can find more information on data processing by Microsoft at https://learn.microsoft.com/en-gb/microsoftteams/teams-privacy.

We delete the data processed in this context after storage is no longer required, or restrict processing if there are statutory retention obligations.

5. Collection of personal data when you use our applicant portal

We also offer you the opportunity to apply for vacancies online or by email via our applicant portal at https://ritz-international.com/en/career-portal/.

If you apply for a vacancy, we will process your applicant data, namely:

  • Name
  • Contact details (email address, telephone number, address)
  • Other data resulting from your cover letter or CV (e.g. details of your education and professional background)

The purpose of the processing is to check your suitability for the position and, if appropriate, to be able to make you an offer of employment.The legal basis is Art. 6 (1)(1)(b) GDPR.

We delete the data processed in this context after storage is no longer required, or restrict processing if there are statutory retention obligations.

6. Cookies

In addition to the aforementioned data, cookies are stored on your computer when you use our website if you have previously consented to the setting of non-functionally necessary cookies in the banner provided for this purpose. Cookies that are functionally necessary for the use of the website cannot be objected to in this context. Cookies are small text files that are stored on your hard drive and assigned to the browser you are using and through which certain information flows to the organisation that sets the cookie (in this case, us). Cookies cannot execute programmes or transfer viruses to your computer. They are used to make the website more user-friendly and effective overall.

The Internet pages use so-called cookies in several places. They are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser. We use several types of cookies:

Transient cookies are automatically deleted when you close your browser. These include session cookies in particular. These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This allows your computer to be recognised when you return to our website. The session cookies are deleted when you log out or close the browser.

Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete cookies at any time in the security settings of your browser.

Cookies are used on the basis of your consent in accordance with Section 25(1) TDDDG in conjunction with Art. 6(1)(A) GDPR. Insofar as the use of cookies is absolutely necessary, this is done on the basis of Section 25 (2) No. 2 TDDDG. The subsequent processing takes place in each case on the basis of Art. 6 para. 1 GDPR.

You can find more information about the cookies we use in our cookie banner.

7. Recipients or categories of recipients of the personal data

When processing your data, we work together with the following service providers who have access to your data:

  • Providers of web analytics tools
  • Web hosting providers

8. Integration of third party services

Personal data is transferred to third parties if:

  • the data subject has expressly consented to this in accordance with Art. 6 (1)(1)(a) GDPR,
  • the disclosure is necessary in accordance with Art. 6 (1)(1)(f) GDPR for the assertion, exercise or defence of legal claims and there is no reason to assume that the data subject has an overriding legitimate interest in the non-disclosure of their data,
  • there is a legal obligation for the transfer of data in accordance with Art. 6 (1)(1)(c) GDPR, and/or
  • this is necessary for the fulfilment of a contractual relationship with the data subject in accordance with Art. 6 (1)(1)(b) GDPR.

In other cases, personal data will not be passed on to third parties.

9.Duration for which the personal data is stored

We store your data:

  • if you have consented to the processing, at most until you withdraw your consent,
  • if we need the data to fulfil a contract, at most for as long as the contractual relationship with you exists or statutory retention periods apply,
  • if we use the data on the basis of a legitimate interest, at most for as long as your interest in erasure or anonymisation does not prevail.

After the respective purpose has ceased to exist or these periods have expired, the relevant data will be routinely deleted or blocked in accordance with the statutory provisions.

10. Data transfer to a third country

Data is transferred to third countries outside the European Union.This takes place on the basis of contractual regulations provided for by law, which are intended to ensure adequate protection of your data and which you can view on request.Subject to legal or contractual authorisations, we process or have the data processed in a third country only if the special requirements of Art. 44 et seq. GDPR are met.

11. Integration of third-party services

(1) We use Google Maps on this website.This allows us to display interactive maps directly on the website and affords you convenient use of the map function.The legal basis for the use of the maps is Art. 6 (1)(1)(a) GDPR, i.e. the integration only takes place with your consent.

(2) When you visit our website, Google receives the information that you have accessed the corresponding subpage of our website.In addition, the above-mentioned basic data such as IP address and time stamp are transmitted.However, we would like to point out that the IP address is only transmitted in anonymised form.This takes place regardless of whether Google provides a user account through which you are logged in or whether no user account exists.If you are logged in to Google, your data will be assigned directly to your account.If you do not wish to be associated with your Google profile, you must log out before activating the button.Google stores your data as user profiles and uses it for the purposes of advertising, market research and/or the customised design of its website.Such an analysis is carried out in particular (even for users who are not logged in) to provide customised advertising and to inform other users of the social network about your activities on our website.You have the right to object to the creation of these user profiles; you will need to contact Google to exercise this right.

(3) The information collected is stored on Google servers, including in the USA.The transfer of personal data to the USA is possible without further requirements on the basis of the adequacy decision adopted by the European Commission on 10 July 2023 for the EU-U.S. Data Privacy Framework with companies certified under this framework.Google is subject to this certification.In addition, if necessary, standard contractual clauses are agreed with Google, the purpose of which is to maintain an appropriate level of data protection in the third country.

(4) Further information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the provider's privacy policy.There you will also find further information on your rights in this regard and setting options to protect your privacy: https://policies.google.com/privacy?hl=en&gl=en

12. Our profiles on social networks

(1) We have various profiles on social media platforms.Your visit to these profiles triggers a variety of data processing operations.When you visit our profiles, your personal data is not only collected, used and stored by us, but also by the operators of the respective social network.This happens even if you yourself do not have a profile in the respective social network.The individual data processing operations and their scope differ depending on the operator of the respective social network and are not necessarily comprehensible to us.For details on the collection and storage of your personal data as well as the type, scope and purpose of its use by the operator of the respective social network, please refer to the privacy policies of the respective operator.

(2) We have profiles with the following providers:

  • Xing and Kununu

Xing and Kununu are operated by New Work SE whose registered office is as follows: Am Strandkai 1, 20457 Hamburg, Germany.You can find Xing's privacy policy here:
https://privacy.xing.com/en/privacy-policy

  • LinkedIn

LinkedIn has its registered office as follows: LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.You can find LinkedIn's privacy policy here:
https://www.linkedin.com/legal/privacy-policy?

  • Instagram

The "Instagram" information service is offered by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (hereinafter referred to as "Meta").You can find Instagram's privacy policy here:
https://privacycenter.instagram.com/policy

(3) We use the technical platform and services of the providers for the above-mentioned information services.We would like to point out that you use our profiles on social media platforms and their functions at your own risk.This applies in particular to the use of interactive functions (e.g. commenting, sharing, rating).When you visit our profiles, the providers of the social media platforms collect data including your IP address and other information that is stored on your end device in the form of cookies.This information is used to provide us, as the operator of the accounts, with statistical information about the interaction with us.

(4) The data collected about you in this context will be processed by the platforms and may be transferred to countries outside the European Union, in particular the USA.The transfer of personal data to the USA is currently possible again without further requirements on the basis of the adequacy decision adopted by the European Commission on 10 July 2023 for the EU-U.S. Data Privacy Framework with companies certified under this framework.According to their own statements, all of the aforementioned providers also maintain an appropriate level of data protection and, where necessary, we have concluded standard contractual clauses with these companies.We do not know how the social media platforms use the data from your visit to our account and interaction with our posts for their own purposes, how long this data is stored or whether data is passed on to third parties.Data processing may differ depending on whether you are registered and logged in to the social network or whether you visit the site as a non-registered and/or non-logged-in user.When you access a post or the account, the IP address assigned to your end device is transmitted to the provider of the social media platform.If you are currently logged in as a user, a cookie on your end device can be used to track how you have moved around the network.Buttons integrated into websites enable the platforms to record your visits to these websites and assign them to your respective profile.This data can be used to offer you customised content or advertising.If you want to avoid this, you should log out or deactivate the "stay logged in" function, delete the cookies on your device and restart your browser.

(5) As the provider of the information service, we also only process the data from your use of our service that you provide to us and that requires interaction.For example, if you ask a question that we can only answer by email, we will store your information in accordance with the general principles of our data processing, which we describe in this privacy policy.The legal basis for the processing of your data on the social media platform is Art. 6 (1)(1)(f) GDPR.

(6) To exercise your rights as a data subject, you can contact us or the provider of the social media platform.If one party is not responsible for responding or would need to obtain the information from the other party, we or the provider will then forward your enquiry to the respective partner.Please contact the operator of the social media platform directly if you have any questions about profiling and the processing of your data when using the website.If you have any questions about the processing of your interaction with us on our website, please write to us at the contact details we have provided above.

(7) What information the social media platform receives and how it is used is described by the providers in their privacy policies (see links in the list above).There you will also find information about contact options and the setting options for advertising.Further information on social networks and how you can protect your data can also be found at www.youngdata.de.

13. No automated decision-making (including profiling)

We do not intend to use personal data collected from you for automated decision-making (including profiling).

14. Revocation and objection to the processing of your data

(1) If you have given your consent to the processing of your data in accordance with Art. 6 (1)(a), Art. 7 GDPR, you can revoke this consent at any time.Such a revocation affects the permissibility of the processing of your personal data after you have declared it to us.The permissibility of the processing of your data up to the time of your revocation remains unaffected.

(2) Insofar as we base the processing of your personal data on our legitimate interest in accordance with Art. 6 (1)(f) GDPR, you may object to the processing at any time for reasons arising from your particular situation.The processing is based in particular on our legitimate interest if it is not necessary for the fulfilment of a contract with you and you have not given us your consent, which we have presented in each case under the above descriptions of functions.When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done.In the event of your justified objection, we will examine the situation and either discontinue or adapt the data processing or point out to you our compelling reasons worthy of protection which outweigh your interests, rights and freedoms and on the basis of which we will continue the processing.In the event that the processing serves the assertion, exercise or defence of legal claims, we also reserve the right to further processing.

(3) You can, of course, object to the processing of your personal data for the purposes of advertising and data analysis at any time.You can inform us of your objection to advertising using the following contact details: datenschutz@ritz-international.com